Our Promise

At Racking.com we only sell racking, shelving, storage and handling products suitable for heavy-duty commercial and industrial use.
With many years of experience in the industry ourselves, we believe that we have the experience, and the technical knowledge, to source, stock and supply the most suitable products for this sector. We also believe that with our bulk-purchasing practices, and our long-established links with all of the major UK and European manufacturers, we can negotiate the best possible prices for the best products. This means that we can continue to identify the best manufacturers, source the best products and secure the best prices with flexibility and impartiality.
Being able to offer huge quantities of high-quality products from stock, however, has little value to business customers if the most suitable products cannot be not be supplied quickly enough. We therefore commit significant resource to ensure that our Customer Service Team Advisors can offer helpful, informed advice on all of our products. And, because we keep most of our products in stock, over 98% of our orders are eligible for Next Day delivery.

Perhaps most importantly for business customers - with purchasing regulations and in-house standards to comply with - all of our many thousands of products are sold with the Racking.com Customer Satisfaction Guarantee.  This means that if you are not completely satisfied with your order - for whatever reason - you can return it to us within 28 days of receipt of your order. (Terms and conditions apply, please click here.)

Our Promise