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Secure Shopping

Internet shopping requires us to collect certain information from our customers when processing an order. This information includes the customer’s name, email address, delivery address and payment details. To ensure that this information remains confidential our website uses the latest SSL (Secure Sockets Level) encryption technology. This is the most advanced technology currently available and ensures that any data transmitted between our customer’s computers and our servers remains inaccessible to others. (The technology is being used when a small, locked-padlock symbol appears in the status bar of the web browser during the ordering process).

Racking.com also only uses reputable PCI-DSS level 1 security, third-party banking organisations (including PayPal) to handle our payment card transactions. These organisations, however, are only given the information necessary to verify and authorise a payment and to process an order. Like us, they are also under a strict obligation to keep personal information confidential.

We do not store credit/debit card information nor do we share customer’s details with any third parties other than those we use to fulfill our service to you.

At Racking.com we guarantee that no information provided by our customers is released to any organisation outside of the company for either emailing or marketing purposes. We comply fully with all applicable data protection and consumer regulations and always handle, and manage, any personal information as strictly confidential.